Every week, Reloship conducts a customer satisfaction survey to take the pulse of our clients and continuously improve the relocation experience we deliver. The recognition we continue to receive from clients around the world — from Singapore, where we are registered, to every corner of the globe — encourages us to go further in the pursuit of excellence.

90% of our customers commend us. Our relationships have been strengthened with 9 out of 10 of our clients praising us. In your feedback, some of you affirmed that "Reloship always provides outstanding coordination and an excellent response to all queries" while others said "the level of professionalism of the Reloship team during the planning phases and throughout the move are the reasons why I gave a score of 10."

Reloship is your preferred relocation partner. 100% of our clients say they would without doubt recommend us — a perfect score we are incredibly proud of. 75% of respondents show a strong preference for Reloship as their relocation partner, and our Net Promoter Score reflects the highest possible confidence in our service.

Autonomy and customer service are key. To improve your experience, we continue to invest in our digital platform — from real-time move tracking to your personal client portal. These tools increase NPS by 20 points among users. Customer service remains at the heart of everything we do.